Last reviewed: May 2026 · Launch — these terms will be expanded as additional plans go live. Please read them in full before using the service.
These terms are an agreement between you ("you", "the customer") and Konhas Ltd ("we", "us", "VomeHome"). By creating an account or using the service, you agree to them. If you don't agree, please don't use the service.
VomeHome provides hosted Home Assistant Operating System (HAOS) virtual machines on shared physical hardware, plus a HomeLink VPN between each instance and your home network. Each instance runs in its own isolated VM; hardware is shared in the same way as any reputable hosting provider.
Hosted plans (Standard, Pro, Developer) include a managed Home Assistant instance; Connect covers remote access, off-site backups and monitoring for a Home Assistant you run yourself, and includes no hosted instance. New accounts start on a free trial that can be extended with an invite code.
Plans are billed monthly or annually in advance, in SEK, through Stripe. Annual plans are charged for ten months and run for twelve. Changing plan takes effect immediately and the difference is charged or credited pro-rata for the remainder of the period.
You can cancel at any time from the Subscription page. As a consumer you have a statutory right to withdraw within 14 days of a payment; if you do, we refund what you paid less a pro-rata amount for the period already supplied, and access ends immediately.
After the 14-day window, a monthly plan is not refunded — it simply continues until the end of the period you have already paid for and does not renew. An annual plan cancelled after that window is refunded for the unused remainder, with the months already used charged at the standard monthly rate; the annual discount applies only to a completed year.
You agree not to use the service to:
We may suspend or terminate access immediately if you breach these rules and may notify the relevant authorities where appropriate.
The content inside your HAOS VM (configuration, automations, history, add-ons, recordings, device data) belongs to you. You're responsible for ensuring you have the right to upload and process it. We do not access it for our own purposes; see the Privacy Policy for details.
We aim for high availability but make no specific uptime guarantee at launch. You are responsible for taking and verifying your own backups; we provide tooling to do so but do not guarantee disaster-recovery for individual instances.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) 500 kr. We are not liable for any indirect, consequential, or special losses, including loss of data, profits, or business interruption.
Nothing in these terms limits liability that cannot be limited under UK law (such as for fraud or death/personal injury caused by negligence).
You can close your account at any time from the dashboard or by emailing support@vome.io. We can terminate or suspend service for breach of these terms or for prolonged non-use (after notice). Personal data is then handled per the Privacy Policy.
We may update these terms as the service evolves; significant changes will be highlighted on the dashboard before they take effect. Continued use after the effective date counts as acceptance.
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales, save where consumer-protection law gives you rights to a different jurisdiction.